The personal profiles of people who called to request mosquito control services were compared with their neighbors who did not call. Demographically, callers were generally representative of their neighbors. Callers considered the mosquito problem to be greater than did their non-calling neighbors, tended to do more things outdoors, tended to be home more, and considered themselves more attractive to mosquitoes and more allergic to mosquito bites than non-callers. There were also more newer (less than 1 year) residents among the callers than non-callers. Callers were almost exclusively from year-round-resident homeowners in long-term-resident neighborhoods.